Verifying Your Account

To ensure the security and authenticity of all sellers on The Range Marketplace, we review your account as part of our verification process after you’ve submitted your application. This step helps protect both sellers and customers, ensuring compliance with marketplace policies.

Once your application is successful, our onboarding team will email you within a week to request the necessary documents needed to verify your account and start selling.

The information and documentation we require is as follows:

1. UK Company Registration Number – This is essential for verifying your business and allowing us to proceed with your account setup. Ensure the business name and address you provided matches the information listed on Companies House. If there are any discrepancies, please confirm whether you would like us to update the details otherwise your account maybe rejected.

2. Identification – Please provide:

• A copy of identification (passport, national identity card, or driver’s license) for a representative listed on Companies House. If the person who applied for the account is different, we also require their identification.
• A photo of yourself holding your ID, ensuring that both your face and the ID are clearly visible in the photo. The information on the ID must be easy to read and match the ID submitted in the previous step, and the photo must clearly match your face.
• If you are not a named representative, a letter of authorisation entitling you to represent the company will also be required. This needs to clearly show the business name and point of contact name, be signed by a representative and be issued within the last 3 months. 

3. Bank Statement – We require a copy of a bank statement (not a credit card statement) under the business name that matches the account details on our system. The statement must clearly show the business name, address, and bank name. Any sensitive data can be blanked out, and the statement must be dated within the last three months.

4. Photo Identification Verification - We also need a photograph of the person listed on the account holding their identification (passport, national identity card, or driving licence) with both the person’s face and the identification clearly visible in the same image.

If you do not pass verification, fail to provide the required documents, or submit documents that do not meet our requirements, your account may be closed.

Sensitive data such as bank statements and identification will be kept on file for no longer than a month before permanent deletion.