Product Packaging

Where items are being sent out in ‘direct from manufacturer’ product packaging, the presence of manufacturer’s markings or branding is acceptable. However, where possible please package products with the below requirements:

• Use unbranded boxes or unbranded jiffy/bubble bags as appropriate (unless product is being despatched in ‘direct from manufacturer’ packaging).
• Additional cardboard boxes/outers and jiffy/bubble bags should be unbranded and of suitable size and strength.
• Bubble wrap or other appropriate packaging to be used to protect items which can easily be damaged during transportation.
• Paper filler or other appropriate packaging to be used to fill any gaps in the box or bag to prevent items moving during transportation.
• Fragile tape should be used when packing more fragile items.
• Despatch documentation should be included inside the box or bag. Where this is not possible, it is acceptable to include this in a sealed ‘Documents enclosed’ pouch.

Please note: There should be no reference to your other sales channels or own website and no marketing materials (including but not limited to brochures, leaflets and catalogues) should be included within the packaging.