Timea
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Articles
Recent activity by Timea-
Product Categories
Sellers are unable to upload their products into more than 1 category (also referred to as "lister"). Please only apply for the category that suits your product(s) most which will be it's "primary"...
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Accounts Page
The Accounts page is a register for transactions associated with your account. Whilst you will be paid weekly, this page shows you a summary of transactions within each 30-day period. The ‘Settle S...
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Orders Page
There are two ways to manage your orders on The Range Marketplace, automated and manual. We highly recommend you set up automated feeds, however, you can manage your orders manually on the Order pa...
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API: Authenticate
This API is required for any user wanting to log in and access our RESTful API service. If the login is successful, ensure that you keep hold of the session token provided in the response header, a...
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Commission Based Fees
If you are a commission-based seller, this fee will be a percentage of the total sale including shipping charges. The percentages are different for each selling category and are as follows. Sell...
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Zendesk
Zendesk is our third-party customer care platform that allows us to easily manage and respond to all customer queries. It is also the tool that we use to provide our own Marketplace support page. ...
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Manual Order Despatching
There are two types of despatch actions you can perform: Type of Despatch Description Complete Order Despatch Where the total order is despatched Partial Order Despatch Where only certain li...
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API: Stock Availability
This API is to be used by you to provide updates to stock availability for any of the products that are sold by you. You are expected to provide an array of products, even if the array contains onl...
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Applying For Selling Categories
If you have not been approved for any categories yet, or you would like to apply for further categories, you can apply by selecting ‘Add Categories’. Search through the subcategories until you find...
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Service Level Agreements
To ensure our customers receive the highest level of service and satisfaction, we’ve introduced several service level agreements (SLAs) that must be adhered to by our Partners. Order processing and...